Return policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return policy.
Return Window
You have 30 days from the date you received your product to initiate a return. Returns requested after this period cannot be accepted.
Return Process
- Contact our customer service team to initiate your return at support@fitnessspade.com
- We'll provide you with a return authorization and shipping instructions
- Package your item securely in its original packaging (if available)
- Ship the item back to us using the provided instructions
Return Conditions
To be eligible for a return, items must be:
- In original condition and packaging
- Unused and unworn
- Free from damage not caused by defects
- Include all original tags and accessories
Refund Processing
Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Contact Us
If you have any questions about our return policy or need to initiate a return, please contact us:
Email: support@fitnessspade.com
This policy was last updated on 2025-01-04