Frequently Asked Questions
Everything you need to know about your back massager
Our back massager uses advanced percussion therapy technology to deliver targeted relief to sore muscles. It features multiple massage heads and adjustable intensity levels to customize your massage experience. The device targets trigger points and helps improve blood circulation, reduce muscle tension, and accelerate recovery.
The back massager is designed for use on various muscle groups including:
- Back and shoulders
- Neck and upper trapezius
- Arms and forearms
- Legs and calves
- Feet (with appropriate attachment)
Important: Avoid using on the spine, joints, or any injured areas without consulting a healthcare professional.
For optimal results and safety, we recommend:
- Beginners: Start with 30-60 seconds per muscle group
- Regular users: 1-2 minutes per muscle group
- Maximum session: 15 minutes total
The device includes an automatic shut-off feature after 10 minutes for safety. Allow muscles to rest between sessions and listen to your body.
While our back massager is safe for most adults, please consult with a healthcare professional before use if you have:
- Pregnancy
- Pacemaker or other electronic implants
- Recent injuries or surgeries
- Chronic pain conditions
- Blood clotting disorders
Not recommended for children under 16 years of age.
Your back massager package includes:
- 1x Percussion massager device
- 4x Interchangeable massage heads
- 1x Rechargeable lithium battery
- 1x USB-C charging cable
- 1x Carrying case
- 1x User manual with exercise guide
Free shipping on orders over $75 within the continental US.
Standard shipping: 3-5 business days ($9.99)
Express shipping: 1-2 business days ($19.99)
International shipping available to most countries. Delivery times vary by location (7-14 business days).
All orders are processed within 1 business day. You'll receive a tracking number via email once your order ships.
30-day money-back guarantee - We're confident you'll love your back massager!
Return process:
- Contact our support team within 30 days of delivery
- Return the product in original packaging
- Items must be in new, unused condition
- Free return shipping provided
Refund timeline: 3-5 business days after we receive your return.
Warranty: 1-year manufacturer warranty covers defects and malfunctions.