Frequently Asked Questions
Get answers to the most common questions about our neck massager.
For best results, use the neck massager for 15-20 minutes, 2-3 times per day. Start with shorter sessions and gradually increase as your body adjusts to the therapy.
The neck massager is safe for most adults. However, pregnant women, people with pacemakers, or those with serious medical conditions should consult their doctor before use.
Wipe the device with a damp cloth after each use. Avoid getting water in the charging port. Store in a cool, dry place when not in use. The device should be charged every 2-3 weeks.
The rechargeable battery provides up to 3 hours of continuous use on a full charge. A complete charge takes approximately 2 hours using the included USB cable.
Shipping time within US takes between 7 to 14 business days. We offer free return of the item in case you don't find it to your liking.


